PRIVACY POLICY

This Privacy Policy explains how Mansha Iserdasanni and her team (“we,” “our,” or “us”) collect, use, protect, and handle personal information provided by visitors, participants, and users (“you” or “your”) when you visit our website, register for the Relationships & Power Dynamics Masterclass, submit a form, or participate in our programs and services.

By accessing our website, submitting your information, or participating in our programs, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Information provided through registration or reflection forms
  • Information you voluntarily provide through emails, WhatsApp, feedback forms, or other communications
  • Payment information, where applicable, processed through third-party payment providers
  • Technical information such as IP address, browser type, device information, and website usage data, where collected through our website or third-party analytics tools

We do not intentionally collect sensitive personal information unless you voluntarily provide it for a specific purpose.

2. How We Use Your Information

Your information may be used to:

  • Register you for the Masterclass, workshops, or related programs
  • Send registration confirmations and important program information
  • Send webinar links, reminders, and updates
  • Respond to your questions and provide support
  • Understand the common challenges and interests of our audience
  • Use responses from forms to make educational sessions more relevant to participants
  • Improve our programs, services, website, and user experience
  • Process payments through authorised third-party payment providers

Information shared through audience reflection forms may be reviewed in aggregate to identify common themes and challenges.

3. Use of Form Responses

If you submit information through a reflection or pre-Masterclass form, the responses may be reviewed by Mansha Iserdasanni and her authorised team to understand common audience concerns and prepare relevant educational content.

Individual responses may be referred to during a live session only where appropriate and without unnecessarily identifying the individual, unless you have separately provided permission to identify you.

Submitting a form does not guarantee that your individual situation, question, or response will be addressed during the Masterclass.

4. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted service providers where reasonably necessary to operate our business and deliver our services, including providers used for:

  • Payment processing
  • Email communication
  • WhatsApp communication
  • Webinar or live-session hosting
  • Website hosting
  • Analytics and performance tracking
  • Customer support

These third-party providers may process information according to their own privacy policies and terms.

6. Communication

By registering for our programs or submitting your contact information, you may receive communications related to:

  • Registration
  • Webinar access
  • Session reminders
  • Program updates
  • Customer support
  • Relevant information about our programs and services

You may opt out of promotional communications where applicable by using the unsubscribe or opt-out mechanism provided in the communication.

Service-related and transactional communications may still be sent where necessary to fulfil your registration or provide the requested service.

7. Cookies & Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website usage, improve performance, measure campaigns, and improve the user experience.

You may be able to control certain cookie settings through your browser or device settings.

8. Third-Party Websites & Services

Our website or communications may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security practices of third-party websites. We encourage you to review their respective privacy policies before providing them with your information.

9. Children’s Privacy

Our programs and services are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from individuals under the age of 18.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

Your continued use of our website or services after an updated policy is published constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us details provided on this website.

WHATSAPP POLICY

This WhatsApp Policy explains how we use WhatsApp to communicate with individuals who register for or interact with our programs and services.

1. WhatsApp Communication

By providing your phone number and consenting to WhatsApp communication, you may receive messages relating to:

  • Registration confirmation
  • Webinar and session links
  • Session reminders
  • Important program updates
  • Customer support
  • Information directly related to your participation

2. Community Communication

Where you choose to join a WhatsApp Community or group, communications may also include:

  • Webinar reminders
  • Educational messages
  • Session-related updates
  • Important announcements
  • Relevant program information

Please remember that messages posted in a WhatsApp Community or group may be visible to other members of that community or group.

3. Your Consent

By providing your phone number and opting into WhatsApp communication, you consent to receiving relevant communications through WhatsApp.

You can choose not to provide your phone number. However, certain WhatsApp-based updates or services may then not be available to you.

4. Opting Out

You may request to stop receiving WhatsApp communications by contacting us through the contact details provided on our website or by using the available opt-out instructions.

Please note that opting out of WhatsApp communications may affect your ability to receive certain updates through WhatsApp.

5. Third-Party Platform

WhatsApp is operated by a third-party provider. Your use of WhatsApp is also subject to WhatsApp’s own terms and privacy policies.

We do not control WhatsApp’s independent data-processing practices.

 

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